We are a small team and would love to hear from you. Whether you have questions about Petra, feedback or just want to say hello, don't hesitate to get in touch.
The quickest way to reach us. We reply in Norwegian, Swedish, Danish or English.
contact@petrasverden.appKjærlighetsstien 53, 7804 Namsos
We'd love to talk to you about how Petra can be used in kindergartens or schools. Get in touch and we'll find a good solution together.
contact@petrasverden.appHere you'll find answers to questions about subscriptions, payments and technical issues. Can't find what you're looking for? Send us a message at contact@petrasverden.app.
The subscription gives access to all content in Petra and is linked to your Apple ID or Google Play account. It renews automatically, and you can easily manage or cancel the subscription via the settings on your device.
Yes, the subscription can be shared between multiple devices on the same platform. On Apple, we have enabled Family Sharing, which lets you share the subscription with up to five other Apple ID users. For this to work, Family Sharing must be enabled and Petra must be added to shared subscriptions. On Android, devices must be logged in with the same Google Play account. It is not currently possible to share the subscription between Apple and Google, but we plan to make this possible with our own sign-in system in the future.
Petra does not currently have its own sign-in system. Access is activated automatically as long as you are logged in with the account used to purchase the subscription. On Apple, it also works for accounts in the same Family Sharing group. On Android, the device must be logged in with the same Google Play account used to start the subscription.
On Apple, you can share the subscription with up to five other users via Family Sharing. Unfortunately, Google does not have a similar solution, so all devices must be logged in with the same Google account used to start the subscription. We hope to have our own sign-in system in the future to make sharing easier.
Unfortunately, Google does not allow subscription purchases on child profiles via Family Link. The only solution for now is to log in with the same adult account that started the subscription. We understand this is not ideal, and hope to have a better solution in place as soon as possible.
You can cancel the subscription via the user page in the parent centre in the app, or through the subscription settings on your device. On iOS, go to Settings, tap your name, select Subscriptions, find Petra and tap Cancel Subscription. On Android, open Google Play, tap the profile icon, select Payments and subscriptions, find Petra and select Cancel subscription. You keep access for the remainder of the period you have already paid for.
No, there is no minimum commitment period. You can cancel at any time and keep access for the remainder of the period you have paid for. If something has gone wrong, just contact us and we'll find a solution together.