Personvern

This privacy policy contains information about how we at Petra handle your personal data. When you use Petra, you consent to our collection and processing of your information as described in this privacy policy. Petras Verden AS is the data controller responsible for handling all information that can be linked to you as a person.

What information do we collect?

Information you share with us

Our subscription services are managed through our payment provider RevenueCat, a trusted platform that uses your Apple or Google account to verify your subscription status. Each user is assigned an anonymous user ID, which is the only data we can access. RevenueCat is SOC2-certified and GDPR-compliant. The information you provide about your child in our application, such as name and date of birth, is stored exclusively on your device and is not shared with us or any third party.

We may also collect personal information that you voluntarily provide during interactions with us, such as customer service requests or responses to customer surveys.

Technical information we automatically collect

When you use the Petra application, a certain amount of technical information is automatically collected from your mobile device. This includes an anonymous unique identifier, data on which games you play, and the version of the app you are using. None of this data is personally identifiable. This data is collected through our analytics provider, Mixpanel, and is subject to their terms of service and privacy policy.

We also use Meta's App Events technology in our application. This allows us to collect anonymous engagement information, such as when a user arrives at Petra after clicking on an advertisement. We use this information only to measure the effectiveness of our advertising campaigns. The use of Meta App Events is subject to Meta's Data Policy.

How do we use the personal data we collect?

The data we collect is used exclusively to improve our application and enhance your user experience. Each user is assigned an anonymous unique identifier to resolve any issues that may arise with subscriptions. The engagement data collected through Meta App Events is used to measure the effectiveness of our advertising campaigns. This data is anonymous and used only for statistical and marketing performance purposes.

Third-party data and personal information

The information we collect is never distributed or sold to third parties for commercial purposes. However, in certain cases we may share information with trusted partners who provide services on our behalf. None of the data shared is personally identifiable.

How do we store the personal data we collect?

We store your personal data electronically. We take appropriate measures to protect the information and ensure that personal data is not used for purposes other than those agreed upon.

How long do we store the personal data we collect?

We may store your personal information for as long as you are a registered user of the application. If you wish to close your account, you can contact us and we will assist you with this process.

Who has access to personal data?

The information you provide is accessible only to a limited number of authorized individuals within our organization who have a legitimate business need to access it.

Transfer of personal data

If we transfer your personal data outside the EU/EEA, we do so only in accordance with the EU's standard contractual clauses.

Your rights

You have the right to request information about what data we hold about you. You may also request that we correct inaccurate information or delete your data. You can withdraw your consent at any time, in which case we will delete your user account. Please contact us at the email address provided above.

Contact

If you have any questions about our privacy policy or how we handle your personal data, please contact us at contact@petrasverden.app.