Terms and Conditions

Hello, and welcome to Petra!

These are our user terms, and you will also find our privacy policy here. It is important that you read through this carefully before using the Service, as it not only describes your rights but also your obligations as a user. In the privacy policy, we explain how we handle your personal data, what measures we take to protect them, and where you can contact us if you have questions about the processing of personal data.

Terms

These user terms, including the privacy policy ("Terms"), are prepared by Petras Verden AS, organization number 932 036 304 ("Petra" or "we/us/our"). The Terms apply to you, whether you are a private individual or a legal entity ("the customer" or "you/your"), who has registered as a user in the Petra app. The Terms, together with any separate subscription agreements, constitute the entire agreement ("Agreement") between the customer and Petra.

SERVICE & PAYMENT

The Service

"The Service" refers to Petra's digital learning platform, which includes all functionality, interfaces, and content (text, music, images, film, as well as all underlying data and software) that Petra makes available from time to time through the Service. At times, the Service may be offered free of charge. You can find more information about the Service by visiting our website, www.petrasverden.com.

Petra reserves the right to freely change and update the Service at any time. This includes, among other things, the right to modify the Service’s content, structure, functionality, and search system over time.

If Petra does not notify about a change in the Service at least one (1) month in advance, and the change significantly worsens your use of the Service (e.g., by completely removing your learning material), you have the right to terminate the agreement. In such a case, you can also request a refund of the subscription fee already paid, up to a reasonable amount corresponding to the remaining active subscription period. You can only claim a refund by terminating the agreement (see the section "Agreement period, termination and shutdown" for the procedure). By continuing to use the Service after a change has occurred, you are considered to agree to the change. Apart from what is described above, you accept that you cannot hold Petra liable or make claims against Petra based on changes to the Service as described above.

Use of the Service

To use certain parts of the Service, it is necessary to have a device that supports iOS 13.0, iPadOS 13.0, or a newer version, or Android 10.0 or a newer version.

Trial Subscription

From time to time, we may offer trial versions of the Service for a specific period, free or at a reduced price ("trial subscription"). The purpose of a trial subscription is to give users the opportunity to test the Service, or parts of it, for a limited time to form an opinion about the Service. Petra has the right to limit the trial subscription and can revoke or change it at any time, without notice and without liability, within the framework of applicable law.

We require you to provide your payment details to start a trial subscription. When the trial subscription expires, we will automatically charge the applicable paid subscription from the first day after the trial ends, and the charge will then recur monthly.

By providing your payment details in connection with activating the trial subscription, you consent to us charging this fee using the provided payment details. If you do not wish to be charged, you must cancel the subscription in the app store. To avoid monthly charges, you must cancel the applicable subscription in the app store.

LICENSE TRANSFER AND YOUR RIGHTS AS A USER

Intellectual Property Rights

The Service and all intellectual property rights related to it belong to Petra and/or Petra's licensors. All rights not expressly granted to the customer under the agreement are reserved by Petra. The agreement does not transfer any intellectual property right or part thereof, beyond the usage right specified in the agreement, to the customer. This also means that you are not entitled to analyze, examine, modify, copy, distribute, sell, or otherwise dispose of the Service in any way relevant to intellectual property rights, unless (i) provided for in this agreement or mandatory applicable legislation, or (ii) you have obtained Petra’s prior written consent.

Tjenesten og alle immaterielle rettigheter knyttet til den tilhører Petra og/eller Petras lisensgiver. Alle rettigheter som ikke uttrykkelig er gitt til kunden i henhold til avtalen, forbeholdes Petra. Avtalen innebærer derfor ikke overføring av noen immateriell rettighet, eller noen del av en slik rettighet, til kunden utover den spesifikke bruksretten som er angitt i avtalen. Dette betyr også at du ikke har rett til å analysere, undersøke, endre, kopiere, spre, selge eller på noen annen måte disponere over Tjenesten, med mindre det (i) følger av denne avtalen eller obligatorisk gjeldende lovgivning, eller (ii) du har innhentet skriftlig samtykke fra Petra på forhånd.

License Transfer

Petra hereby grants you a non-exclusive right to use the Service during the agreement period (see "Agreement period, termination, and shutdown"), in accordance with the terms of this agreement and the rights and restrictions resulting from activation of the Service. The license is granted to a specific named individual as agreed during the customer's registration.

User Content

You retain ownership and any intellectual property rights to the content you create in the Service, as well as any feedback you submit to Petra ("User Content"). By entering into this agreement, however, you grant Petra a perpetual, non-exclusive license to use this User Content for the purpose of further developing and marketing the Service. This includes the right to modify User Content and sublicense it to third parties. You acknowledge and agree that this license continues even if the agreement is terminated, regardless of the reason for termination.

AGREEMENT PERIOD, TERMINATION, AND SHUTDOWN

Agreement Period and Termination Without Specific Cause

This agreement applies until terminated by either you or Petra. Both you and Petra have the right to terminate the agreement and your use of the Service at any time and for any reason. To quickly and easily terminate the Service, Petra recommends that you cancel your subscription via the app store. When terminating via email, it is important to provide sufficient information so customer support can identify the correct account. Therefore, you must provide a specific identification code available in the app store to allow us to identify your subscription. Only by providing this code can we cancel the subscription for you. The agreement and your right to use the Service end at the time when the next payment would have been due.

Termination Due to Breach of Agreement

Petra has the right to terminate this agreement with immediate effect if you materially breach the agreement. You agree and acknowledge that you may be liable for compensation to Petra for damages resulting from a breach, for example, if you use the Service in a manner that violates the license terms or allow unauthorized access to the Service.

Temporary Shutdown of the Service

Petra may temporarily restrict or shut down your access to the Service from time to time, for example, in connection with maintenance. Petra also has the right to block access if there is actual evidence or reasonable suspicion that you have used the Service, its content, or Petra’s intellectual property in a way that violates these terms or if you have otherwise breached the agreement. If the subscription fee is not paid on time, Petra may block access until payment is made.

No Refund

If you or Petra terminate the agreement, or if Petra suspends your access as described above, you accept that Petra, to the extent permitted by law, has no liability or obligations to you, to the extent permitted by law. Petra will not refund any amounts already paid, except as set out in the "Service and payment" section.

RIGHT OF WITHDRAWAL

In accordance with the Act on disclosure and right of withdrawal for distance contracts and contracts outside business premises, you as a consumer have the right to withdraw within 14 days after entering into the subscription. If you wish to exercise this right within this period, you must use the withdrawal form provided by the app store.

TRANSFER AND ASSIGNMENT

Without Petra’s consent, you do not have the right to assign or transfer your rights or obligations under this agreement. Petra may transfer this agreement, in whole or in part, and may delegate some or all of its obligations. You may not sublicense your rights under this agreement to any third party without Petra's approval.

USE AND RESPONSIBILITY

You must not use the Service in violation of the agreement or applicable laws and regulations.

CUSTOMER SUPPORT

Petra offers customer support for the Service by email and strives to respond within 48 hours, though quick responses cannot always be guaranteed. Contact: contact@petrasverden.app. Subscription termination must be done through the App Store or Google Play Store.

LIABILITY AND LIMITATION OF LIABILITY

Petra guarantees it has the right to license the Service under these terms. However, Petra disclaims all liability for errors or deficiencies in the Service's content or availability. You acknowledge that no software or digital service is completely error-free and that faults may occur. Petra is not responsible for any direct or indirect damages arising from the use of the Service, including damages when the Service cannot be used as intended, e.g., during downtime or disruptions.

AMENDED TERMS

Petra reserves the right to amend the terms from time to time. Notice of changes will be provided on the Service’s website at least 14 days before changes take effect. The changes become binding unless they can reasonably be considered to cause significant inconvenience to the customer. In such cases, the customer may notify Petra within 7 days of receiving notice of the change to terminate the Service immediately.

GOVERNING LAW AND DISPUTE RESOLUTION

Disputes arising from this agreement will be resolved by Norwegian courts under Norwegian law.

If you are a consumer and have comments or complaints about the Service, you can contact the Norwegian Consumer Authority. More information is available at www.forbrukertilsynet.no. Contact info for the Consumer Authority:

1. Address: Sandakerveien 138, 0484 Oslo
2. Phone: 23 400 600
3. Email: post@forbrukertilsynet.no

CONTACT US

1. Petras Verden AS (932 036 304)
2. Email: contact@petrasverden.app
3. Web: petrasverden.com
4. Address: Kjærlighetsstien 53, 7804 Namsos, Norway